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(Beta) How do I log into my client account?

Updated this week

Using a client account, you can view and manage assigned galleries from your photographer. In this article, we'll guide you through several ways to log into your client account.

Log in from Email

Client accounts can be created and galleries can be accessed through an email or link sent directly from the photographer, family, or friend. From the email, select View Gallery.

Please Note: If you do not have an account, a unique password will be provided when you first access a gallery. We recommend changing the password to a simple one for convenient access to the gallery.

Once you’ve entered your password, click Login to access your client account.

Log in from Gallery

If you are viewing the gallery as a guest and are not logged into your client account, locate and click the menu icon in the top right corner of the navigation bar.

Select Login.

From this page, enter the email associated with your client account and click Continue. Or you can login via Google or Facebook.

Enter your password, and click Log in. You’ll then be logged into your account and you can continue browsing the gallery.

Log in from Photographer’s Portfolio

A client account can also be accessed when viewing your photographer’s portfolio. On the portfolio page of a photographer, click on the gallery.

Please Note: You can only log in from a portfolio page if the photographer has chosen to show the gallery on their portfolio page and if the gallery has been set to private. If the gallery is public or you have a guest link, once you enter the gallery, follow the instructions above for how to log in from the gallery.

From the login window, enter the email associated with your client account and click Continue to enter your password and view the gallery.

Reset Password

If you forgot your password, you can reset it by clicking Reset password after entering your account email address.

Then click Send email, and follow the instructions to reset your password.

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